During which phase are Owner training requirements developed?

• A. Post-Design Phase
• B. Pre-Design Phase
• C. Construction Phase
• D. Occupancy Phase

Answer: (B)

Owner training requirements should be defined early so the project can plan and align the design, commissioning, and turnover around how the building will be operated. In the Pre-Design phase, owners articulate their expectations for operation, maintenance, and the training staff will need, and this becomes part of the Owner’s Project Requirements. Setting these needs early allows the design team to shape controls, sequences, and documentation, and it gives the commissioning and turnover processes a clear path for developing manuals and a training plan. Waiting to define training needs later risks gaps between what operators must know and what the project delivers, plus scheduling conflicts with construction and turnover. So the phase where these requirements are developed is the Pre-Design phase.