In which phase are the Owner training requirements developed?

• A. Pre-Design Phase
• B. Construction Phase
• C. Occupancy and Operations Phase
• D. Post-Design Phase

Answer: (A)

Training needs for the owner are defined early so the project team can plan for operability and turnover from the start. In the pre-design phase, the Owner’s Project Requirements are established, outlining what the building must do and what the operations staff will need to know to run it effectively. Defining training requirements at this stage lets the design and commissioning teams align curricula, documentation, and schedules with the systems being installed, ensuring training is integrated into testing and handover. If these requirements were left for later phases, they could be misaligned with the actual systems and commissioning activities, creating gaps in knowledge and delayed readiness for occupancy.