Which role facilitates O&M training during the Acceptance Phase?

• A. Vendor
• B. CxA
• C. Shared
• D. CxT

Answer: (C)

O&M training during Acceptance is about transferring knowledge from those who installed and configured the systems to the people who will operate and maintain them. This transfer works best as a joint effort between the equipment vendor and the owner’s operations team. The vendor provides hands-on, system-specific instruction and prepares detailed operation procedures, while the owner’s staff contribute by aligning those procedures with site practices and taking ownership of ongoing maintenance. The CxA oversees and verifies that the training happens and that the materials and competencies meet acceptance criteria, but the actual training content and delivery come from both sides. This shared approach ensures a smooth handover with no gaps in knowledge, rather than relying on a single party to carry all the responsibility.